Wednesday, October 8, 2008

Customer Service - Education Opportunity

Customer Service

Instructor: Lou Ludwig CRB, CRS, CIPS, GRI, SRES, TRC, CMP, MCSP, CSP


Program Overview:
Make your business grow by keeping your clients happy
during and after the sale. This course teaches you how to
manage every phase of customer interaction from the
initial contact through construction, the warranty period,
and beyond.


Keep your customers satisfied with planning, execution
and follow-up of your projects and they’ll be spreading
good news about you and your building company for a long
time to come.

RSVP
Fax: 407-539-2013


WHERE: HOME BUILDERS ASSOCIATION METRO ORLANDO
544 Mayo Avenue
Maitland, FL 32751
Customer Service


Tuesday November 11, 2008
8 am to 4:30 pm


Hotel Information
Homewood Suites: 407-875-8777
Sheraton Maitland: 407-660-9000
Courtyard Marriott: 407-659-9100
Hilton Maitland: 407-830-1985

Investment
$155.99*—SMC
$205.99*—Non-SMC
*.99 donation is tax deductible as a
charitable donation.


WHO SHOULD ATTEND THIS COURSE?
• On-site Salespeople
• Realtors
• Mortgage Brokers/Closers
• Title Sales/Marketing
• Anyone who is in sales will benefit from this course!


Pre-paid reservations ONLY!
To reserve your space today
please complete the bottom of
this application and fax it to:
407-539-2013


Method of Payment
Credit Card #
Signature
Exp. date
Check
Address
Phone
Visa MasterCard Course Sponsor
Name Company
AMEX

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