Fact . . . . People Want to Feel Important

Fact . . . . People Want to Feel Important 

“Everyone has an invisible hanging from their neck

saying ‘make me feel important.’”

Never forget this message when working with people.”

Mary Kay Ash, Founder of Mary Kay Cosmetics

As I see it . . . . . . .

Fact . . . . People want to feel important

Life is about making the other person feel important . . . . and bringing value into their lives.

When you’re with someone, make them feel like the most important person in the world. Give them your full . . . . and undivided attention. Show them yours respect . . . . and make them feel like the most important person in the world.

Successes in life and in business come through making people feel important . . . . and helping them to get what they want. As you help others attract more of what they want . . . . you attract more of what you want.

Making people feel important, makes them feel good about themselves and in turn they will feel comfortable in your presents. As to the extent that you make people feel important they will bond with you. Which will becomes foundation to form a strong lasting business relationship based on rapport . . . . trust . . . .and confidence.

The people that you meet have an invisible sign around their neck that saying make me feel important. When you do . . . . you positively move their world. Also by making people feel important new doors will open that where not there for you in the past.

Fact . . . . People want to feel important.  Do your best to help them to feel that way . . . . and you will nurture . . . . and develop your business relationships to a higher and more productive level.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Trainer, Speaker and Author

Stimulating Communications

Stimulating Communications

“Good communication is as stimulating as black coffee, and

just as hard to sleep after.”

Anne Morrow Lindbergh 1906 -2001, American Author, Aviation

Pioneer and  Wife of Fellow aviator Charles Lindbergh

As I see it . . . . . . .

Stimulating communications

Stimulating communications . . . . draws the other person into the communications . . . . and keeps them involved. The person will not only be involved they will be listening and hearing to what’s being said.

With stimulating communications it will engage the other person . . . . and their interests. You will stimulate their thinking and heighten their awareness.

In a business environment stimulating communications . . . . will engage the customer and develop an understanding of their needs and wants. It also creates insight to what is their motivating factors are to do business with you.

You will also discover their hidden objectives . . . . and have a far better understanding on how to overcome them.

Stimulating communications becomes a key element in building trust and rapport with your customer.  It also creates a pathway to establishing a strong and productive business relationship with the customers.     

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Being Of Service and Helping Others

Being Of Service and Helping Others

“Successful people are always looking for opportunities

to help others. Unsuccessful people are always

asking, what’s in it for me?”

 Brian Tracy, Motivational Author and Speaker

As I see it. . . . . . . .

Being of service and helping others

You form the building blocks for your success by seeking out the opportunities to be of service and helping others.

Successful people continually seek out the opportunities to help others achieve what they want. By helping others achieve more of what they want you will eventually achieve more of what you want.

Your success will be in direct proportion of your being of service and helping others.

People want to be treated with respect and to be heard as a person. By treating people with respect and having their best interest in your heart. You will create successful business relationships and build a bond of rapport and trust. With that bond you increase the probability of successfully doing business with them and earning the right to referrals.

The business relationship becomes a win – win situation for everyone involved.

Unsuccessful people have a tendency to become self-absorbed with their personal needs . . . . and will put their needs above the needs of their customers. This relationship will become a, lose – lose situation with no long term potential.

Successful people understand that lasting success comes through being of service and helping others.

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

He Who Listens Reaps the Benefits

He Who Listens Reaps the Benefits

“Who speaks sows; Who listens reaps.”

Argentine Proverb

 

As I see it . . . . . . .

He who listeners reaps the benefits

Active Listening Skills Builds Rapport

Active listening engages the other person in the conversation . . . . and in the communications. As you engage the other person by activity listening to them you create the foundation of building rapport.

An Active Listener Reaps the Benefits of Rapport.

When you are activity listening to a person you are showing them respect by listening to them. As a result you are building a common bond of rapport and trust. 

An Active Listener Reaps the Benefits of Trust.

Strong business relationships are built on the foundation of rapport and trust. In a business relationship that lacks rapport and trust the business relationship comes to a stalemate. In almost all of those relationships they will end with no business being successful being completed between the parties. And the relationship turns into missed opportunities.

An Active Listener Reaps the Harvest of Information.

Build your relationships on a solid foundation of rapport and you will create the bridge of trust and a solid business relationship. In that relationship the information will flow freely.

An Active Listener Reaps the Harvest of Building Bridges to Success.

Active listening skills will build rapport and leads to successful long term relationships. With the strength of your relationship becomes a resource on your success journey leading to opening the doors to new and higher levels of success.

The active listener reaps the benefits of being an effective communicator.       

©2013 Lou Ludwig Motivational Power Quote, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

Make a Massive First Impression

Motivational Power Quote

Make a Massive First Impression

“Never forget with every new customer, you have only one

chance just one to make a great first impression.”

Mac Anderson, Founder of Simple Truths and Successories  

As I see it. . . . . . . .

Make a massive first impression

Making a massive first impression can make the difference forming a strong and productive relationship. Or just becomes passing moment in time with someone that we met that passes . . . . without any impact in either persons lives.

There can be first impressions that we all would like to forget as a result of everything seeming to go wrong with the first contact. Or as they say getting of on the wrong foot in this situation there is . . . . about 99% probability that no relationship will be established.

A massive first impression can lead you to a long lasting business or personal relationships . . . . referrals . . . . and success in our career and personal life.

You have one and only one opportunity to make a massive first impression . . . . and when that moment passes its gone forever along with the opportunity.

A bad first impression leaves a person with a poor impression of you. . . . your company . . . . your products . . . . and or Your services. As a result it can lead to a blemish on your reputation . . . . lost business opportunities. That leads to a non productive relationship with the person.  It can also lead to a lose – lose situation for everyone involved.

Each person that you meet has the potential to have a major impact on your life and you can have the same effect on the life of the other person.

On your success journey you will meet a number of people that can have a substantial impact on the direction that your life takes and the level of success you achieve.

Treat every person that you meet with respect and show interest in the person as a person. Be a good listener and by your listening you’re create rapport with the person . . . . and earn their respect.

Make good eye contact with the person . . . . be friendly . . . . smile . . . . make the person feel like the most important person in the world . . . . and shake hands with the person in an appropriate manner.

Making a massive first impression is about being prepared for the situations that you find yourself in . . . . and maintaining a proper . . . . and professional image. But the most important aspect of a massive first impression is about making the other person feel important.

©2013 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

The Greatest Challenge in Communications

Motivational Power Quote

The Greatest Challenge in Communications

“The problem with communication is the illusion that

it has occurred.”

George Bernard Shaw 1856 - 1950, Irish Playwright  

 

As I see it. . . . . . . .

The greatest challenge in communications . . . .

Are you communicating . . . . or talking?

Are you talking . . . . and not listening?

Good communication is an interactive skill where information is exchanged between the parties to create a mutual understanding among the parties.

The best communicators  . . . . are the best listener because they are listening to understand and they focus on the other person and what they are saying and their needs. An effective listener will listen 80% of the time and speak with a purpose to gather information 20% of the time.

A good listener creates rapport and will build a strong bond in their business relationships.

It’s important to understand the other person, and their expectations are in the communications. Your role is to meet or to exceed their expectations and to communicate at a level they can understand and accept.

The greatest challenge in communication . . . . is to be a great listener.

©2012 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

The Importance of Trust

Motivational Power Quote

The Importance of Trust

“Men of genius are admired, men of wealth are envied,

men of power are feared but only men of character are trusted.”

Source unknown   

As I see it. . . . . . . .

The importance of trust

Trust is the foundation of all successful relationships a relationship without trust is a relationship that’s destined to fail.

A common trait of successful people is in their ability to build rapport on a foundation of trust. When you establish rapport with a person they will listen and respond to you in a positive manner.

It becomes essential to establish the bonds of trust in order for you to open the doors to a successful and lasting business relationship and the opportunity for future referrals.

Be seen as a person that can be trusted and people will look at you as a person of character and a leader in your chosen profession.

The person that is seen as trustworthy will stand out in their profession and be seen as someone that can be relayed on and become the go to person in your profession.

The importance of trust is that without trust there is no relationship or business. With trust doors are opened, opportunities will present themselves to you and everything becomes a possibility. 

©2012 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

Good Communications

Motivational Power Quote

Good Communications

“Good communications is as stimulating

as back coffee,

and just as hard to sleep after.”

Ann Morrow Lindbergh, Pioneering American Aviator  

As I see it. . . . . . . .

Good communications

Good communicates leads to the building of rapport with the person that we are communicating with. As we develop rapport we build the stepping stones to creating mutual to trust and confidence.  Trust and confidence is critical to building a successful relationship.

Stimulating communications will lead to the gathering of information and the accumulation of knowledge. Both the information and knowledge will impact the level of the success that we achieve.

Stimulating conversations will the draw the parties into the conversation and a bond of mutual interests will be developed. The time seems to fly when we are involved in a stimulating conversation

Successful communicates will determine our relationship with the person. That relationship will impact our ability to do business with them or their willingness to refer business to us.

Good communications opens the doors to endless opportunities. Engage the other person and communicate with them to make a connection.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

The Secret of Effective Communications

Motivational Power Quote

The Secret of Effective Communications

“Talk to people about themselves

and they will listen for hours.”

Benjamin Disraeli, British Prime Minister   

As I see it. . . . . . . .

The secret of effective communications  

The secret of effective communications is actively listening eighty percent of the time and speaking and asking questions with a purpose twenty percent of the time. 

Effective communicators are proactive listener that are able to freely exchange and gather information. They gain rapport with the person they are communicating with as a result of their ability to listen with empathy. As an effective communicator they build rapport with the other person and establish a common bond of trust.

As a proactive listener you engage the person and encourage them to speak by asking question and proactively listening to what they are saying. Asking open ended questions to encourages the person to communicate and to talk about themselves and their interests.

We gain control of the communication not by speaking but through the act of proactive listening.

The secret of effective communication is to listen and to understand the other person, their needs and their motivation.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Your Attitude Makes a Big Difference Sales

Motivational Power Quote

Your Attitude Makes a Big Difference Sales

“Sales are contingent upon the attitude of the salesman,

not the attitude of the prospect.”

W. Clement Stone, American entrepreneur   

As I see it. . . . . . . .

Your attitude makes a big difference

A positive attitude on your part can make a big difference between a successful sales relationship or a missed business opportunity. An attitude of service to your customers builds confidence with the customer and creates rapport in the relationship.

Your attitude is an essential part of successful sales process and building a business relationship with your customers. Your attitude is mirrored by our customers and the message that we send out is returned to us. 

Be a carrier of a positive attitude and you will find that your attitude makes a big difference in sales.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Listening is the Art Communication

Motivational Power Quotes

Listening is the Art Communication

“To listen closely and reply well is the highest perfection,

We are able to attain in the art of conversation.”

Francois de La Rochefoucauld, French author

As I see it . . . . . . .


Listening is the art of communication


To listen is to learn, to listen is to communicate, to communicate is to exchange information, ideas and concepts, to listen is to understand, to listen is to inspire and to listen shows respect.


Hearing is a passive activity . . . . listening is a proactive art. Active listening creates trust and confidence and will build rapport.


Listening is the bedrock of the Art of Persuasion.


Studies show that empathic listening is one on the best ways to communicate and to establish and maintain rapport with their audience.


          ▪Listen to learn


         ▪Listen to understand


        ▪Listen to succeed


The person that can master the art of proactive listening will master the art of rapport and success.


©2011 Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

Live Your Life Though Other

Motivational Power Quote

Live Your Life Though Other

“Love all, trust a few,

do wrong to none.”

William Shakespeare

As I see it. . . . . . . .


Live your life though others.


Treat the people around you with respect and the respect will be returned to you.


Trust the people that you come in contact with that have earned the right to be trusted. Be selective on who you trust and build rapport and a relationships with them and they will build a relationship and rapport with your.


On your success journey; the way we treat people will become a magnet and be magnified in the way that treatment is returned to us.


Treat everyone along the way; the way you would be treated.


©2010, Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

Do People Like Themselves When They’re With Us?

 Motivational Power Quote

Do People Like Themselves When They’re With Us?

“To a large degree,

our success and happiness in life

depends on how much people like

themselves when they’re with us.”

Joe Caruso, transformation thinker

As I see it. . . . . . . .


Do people like themselves when they’re with us?


The level that a person likes themselves when they’re with us has an effect our success and happiness.


Success and happiness is attracted to us through other people.


We attract success and happiness by our services we render to others. Our rapport with people and the quality of our relationships is the foundation, the building block are building and maintaining the relationship.


One of the most overlooked factors is how comfortable and how much to people like themselves when they are with us.


When we nourish our relationship with others people feel good about themselves.


The following is food to feed your relationship with others.


Address them by name.


Make it easy for them to feel comfortable around you.


Show people respect for them and build rapport.


Speak in terms of their interests.


Find out what they want and show them a way to get it.


See things through the eyes of the other person and their point of view.


Focus your attention on them.


Say what you’re going to do, and then do it.


The more people that are comfortable and like themselves when they are with you; the more success and happiness you’ll attract.


©2010 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

I Will Hear Though My Silence

   Motivational Power Quote

I Will Hear Though My Silence

“The quieter you become

the more you hear.”

Baba Ram Dass, contemporary spiritual teacher

As I see it. . . . . . . .
I will hear though my silence.


In silence you hear things that you would never hear when you’re speaking.


Our silence encourages the other person to speak; as they speak we learn more about the person.


Letting a person to speak is a sign of respect and the relationship will be strengthen though this practice.


From our silence and allowing the other person to speak we gain rapport with the person.


The secret is allowing the person to speak and in listening to them.


Listening is a powerful skill and the quieter we become the more we hear and learn.


®2010, Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

Three Steps to Effective Communication

Motivational Power Quote


Three Steps to Effective Communication


“Listen a hundred times;
Ponder a thousand times;
Speak once.”
Turkish Proverb


As I see it. . . . . . . .
Three Steps to effective communication.

We listen to gather information.

We ponder the information to gain wisdom and knowledge.

We speak once with insight and authority.

Effective communication is required in every aspect of our lives and business. Communication skills give us the ability to better understand the feelings of the people in our lives and our customers, and for them to understand us.

Insight will enable us to form stronger, longer lasting relationships and rapport.

As business professionals, our communication skills separate us from our competitors and help us create a business advantage.

®2009, Lou Ludwig, Sales and Management Consultant, Executive Coach, Trainer, Speaker and Author

The Golden Rule of Friendship

Motivational Power Quote


The Golden Rule of Friendship

“The golden rule of friendship
is to listen to others
as you would have
them listen to you.”
David Augsburger


As I see it. . . . . . . .
The golden rule of friendship applies to every aspect of our life.

When you meet someone give them your undivided attention for the first thirty seconds. During your conversation listen to them, give them your full attention, acknowledge what they’re saying and show genuine interest in them.

When you’re listening, make them feel that they are the most important person in the world.

The person that’s a proactive listener earns the reputation of being a brilliant conversationalist who others will seek out for advice and counsel.

Listen to others as we would like them to listen to us.

Actively listening to others is a sign of respect. As we listen to others we build rapport and that rapport builds trust and confidence.

As we listen to others, others will listen to us.

®2009, Lou Ludwig, Sales and Management Consultant, Executive Coach, Trainer, Speaker and Author

Trust Me

Motivational Power Quote


Trust Me


“As I trust others,
others will trust me.”
Lou Ludwig, Sales and Management Consultant, Inspirational Speaker, Trainer, Educator and Author


As I see it. . . . . . . .
Trust me

Trust allows people to reach a mutual level in a relationship and in their communications.

The foundation of trust comes as a result of building and maintaining rapport.

Rapport creates a bond and respect between the parties.

At the beginning of a relationship, trust can be tentative until we form a mutual level of confidence and acceptance.

Trust will lower resistance and will lead to mutual gain.

I will trust you and you will trust me when we establish rapport, build confidence and work towards mutual gain.

®2009 Lou Ludwig, Sales and Management Consultant, Executive Coach, Trainer, Speaker and Author