When You Listen With Your Eyes

When You Listen With Your Eyes  

“Small is the number of people we see with their eyes

And think with their minds.”

Albert Einstein 1879 – 1955, German-Born Theoretical

Physicist and Philosopher, Developed the

General Theory of Relativity

   

As I see it. . . . . . . .

When you listen with your eyes

The person that gathers the most information in a conversation is in control of the communication. 93%of all communication is non-verbal the person who listens with their eyes receives far more information then a person who is listening with only their ears.

Listening with you eyes takes patience's and practice. Most people are so anxious to speak. They don’t pay attention to what’s being said . . . . and even less attention to the non-verbal signals the person is sending.

Proactively listen to the other person by engaging them in the conversation. By listening to them about 80% of the time and speaking with them with a purpose and asking question about 20% of the time you will gather useful information. Proactive listening will open up the flow of communications . . . . and relax the person that you’re communicating with.  

As they relax their non-verbal communications will open up as well.

If you listen with your eyes their non-verbal communications will give you an insight to their real thoughts what they are trying to communicate.     

When you to listen with your eyes . . . . your commutations will go to a higher level of understanding and will become far more effective.

©2014 Lou Ludwig Motivation Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Master the Art of Conversation

Master the Art of Conversation

“To listen closely and reply well is the highest perfection,

we are able to attain in the art of conversation.”

Francois de La Rochefoucauld 1613 - 1680, French Author

As I see it . . . . . . . 

Master the art of conversation

Listening is the foundation to having . . . . an intelligent . . . . and proactive conversation. 

To listen is to learn. To listen is to communicate . . . . to communicate is to exchange information, ideas and concepts. To listen is to understand . . . . to listen is to inspire.

To listen is at the heart of a productive conversation.

Listening is . . . . the find art of showing respect to the person who is speaking.

Hearing is a passive activity . . . . listening is a proactive art. Active listening creates trust and confidence and will build rapport.

Listening is the bedrock of the Art of Persuasion.

Studies show that empathic listening is one of the best ways to communicate . . . . and to establish and maintain rapport with the person that your communicate with.

▪Listen to learn

▪Listen to understand

▪Listen to succeed

▪Listen to build relationships

The person that can master the art of proactive listening will master the art of rapport and success.

Listening is the art of communication and the pathway to understanding the person that we’re communicating with.

Master the art of conversation . . . . and your will masters the art of communications.

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

Asking Questions Opens Doors

Asking Questions Opens Doors

“Asking questions will get you the performance

you are after far better than dictating demands.”

 Dan James

As I see it. . . . . . . .

Asking question opens doors

Asking questions give you insight to the person that you’re speaking with . . . . and makes the person feel important.

Asking questions is a sign of respect . . . . and showing sincere interest in the person that your are speaking with.

In response to asking questions you form a relationship with the person and build rapport.

Rapport opens the door for continuous exchange of information and communication.

When you make demands of people often this can shut off open . . . . and honest communication with the other person. As a result they may feel threatened, angry, or both. From that point forward communications, relationships, and negotiations breakdown.

Making demands can also jeopardize a relationship . . . . and close the door on future opportunities.

As you continue to ask questions you gather information. When that information is properly utilized you are seen as a problem solver. 

As a problem solver, you help the other person and you gain momentum that continuously moves you in the direction of our goals and objectives.

Asking questions opens doors . . . . builds rapport . . . . and increases your performance and places you in a win – win situation.

©2013 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

 

There’s Strength in Silence

There’s Strength in Silence

“Silence is a source of great strength."

Lao Tzu 604 BC – 531 BC, Ancient China Philosopher  

   

As I see it. . . . . . . .

There’s strength in silence              

There are times that you’re prepared to speak . . . . and where it would be to your best interest to remain silence and listen.

The person that has the most in control of a conversation is the person who gathers the most useful information.

That information is collected by asking good questions . . . . and in practicing the 80 – 20 rule of proactive listening. Proactive listening is to listen 80% of the time with interest giving the speaker your full attention . . . . When you’re speaking . . . . speak with a purpose, ask good questions . . . . Speak to draw the other person into the conversation and to gather information.

Be a proactive listener by listening 80% of the time . . . . and speak with a purpose 20% of the time and you will find that there’s strength in silence.

When you’re speaking we are not learning . . . . or gathering information. When you’re asking good questions and listening you are gathering new and useful information and accumulating new knowledge. Both of which can become very helpful in knowing and understanding the other person.

The listener in a conversation . . . . controls the information flow of the conversation.

The person that’s committed to proactive communications becomes a person of influence in the conversation as result of their listening skills. They will draw the other person into the communication by allowing the person to speak . . . .and by showing interest in the other person and what they’re saying.

There’s strength in silence . . . . and knowing when to listen and when to speak.

©2013 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

Master Communicators Create a Strategic Advantage

Motivational Power Quote

Master Communicators Create a Strategic Advantage

“Getting the right answers is only possible

when you have asked the right questions.”

Michael E. Angier. Founder of Bio-SuccessNet, Author

As I see it . . . . . . .

Master communicators create a strategic advantage

Getting the right answers . . . . and gathering the right information puts a master communicator in control of the conversations.

Master communicators understand the foundation of getting the right answers is asking the right questions and in proactive listening.

Effective communications is in the ability to ask the right questions to accumulate information. The information that you accumulate will   give you the ability to evaluate the situation . . . . and better understand the person that your communication with.

The person with the most information has strategic advantage . . . . and controls the communications.

Asking the right questions becomes a process of proactive communications. When you consistently apply the 80 – 20 rule of proactive listening you become a master communicator.

The 80 – 20 rule of proactive listening, is to listen 80% of the time.  To listen with a purpose . . . . listen with interest . . . . listen to understand . . . . and listen to gather information.

The master communicator remains in control of the conversation through their listening skills. They keep accumulating information that keeps them in control of the communications and the information the information flow.

The information they are receiving becomes a strategic resource in creating a strategic advantage.    

By effectively using the 20% rule of speaking and asking the right questions you gather the right information by asking the right questions . . . . and listening.

By listening 80% of the time you show interest in the person we’re communicating with. Being a proactive listener puts you in the position of having the understanding and the knowledge of the person or situation.  That information will enable you to help the other person reach their objective.

Getting the right answers is the key to effective communications . . . .  successful business practices . . . . and is imperative to successful negotiations.

Master communicators create a strategic advantage . . . . in the communications.

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

 

The Greatest Challenge in Communications

Motivational Power Quote

The Greatest Challenge in Communications

“The problem with communication is the illusion that

it has occurred.”

George Bernard Shaw 1856 - 1950, Irish Playwright  

 

As I see it. . . . . . . .

The greatest challenge in communications . . . .

Are you communicating . . . . or talking?

Are you talking . . . . and not listening?

Good communication is an interactive skill where information is exchanged between the parties to create a mutual understanding among the parties.

The best communicators  . . . . are the best listener because they are listening to understand and they focus on the other person and what they are saying and their needs. An effective listener will listen 80% of the time and speak with a purpose to gather information 20% of the time.

A good listener creates rapport and will build a strong bond in their business relationships.

It’s important to understand the other person, and their expectations are in the communications. Your role is to meet or to exceed their expectations and to communicate at a level they can understand and accept.

The greatest challenge in communication . . . . is to be a great listener.

©2012 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

We Live in Two Worlds

Motivational Power Quote

We Live in Two Worlds

“There are mangers so preoccupied with their e-mail messages

that they never look up from their screen to see what’s

happen in the non-digital world.”

Mihaly Csikszentmihalyi, author, professor of psychology

As I see it . . . . . . .

We live in two worlds

One world is the digital age where people are together in a room and they text each other to communicate. Their thumbs are moving like craze but no one is taking.

The other day I watched a person walk into another person at the Town Center Mall in Boca Raton Florida while they were texting and he flat out knocked the lady off her feet.  

We may need a new law for no texting while walking.

We also live in a world where have to be able to communicate one on one.

I see people in business attending live networking events working the room and building relationships and the foundation for lasting business and professional opportunities.

We live in two worlds on is the digital world and the other is the non-digital world. Business professional have to effectively live in both worlds to achieve business success.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Affect People With Your Words

Motivational Power Quote

Affect People With Your Words

“Communication is the ability

to effect other people with words.”

Jim Rohn, author and motivational speaker

As I see it. . . . . . . .

Affect people with your words . . . .


Our ability to communication effectively will open doors to unlimited opportunities and prosperity.


Poor communication skills slam the door shut where opportunities are missed.


Communications is the ability to move people with our words. Communications becomes a powerful resource to assist us to positively affect people that we come in contact with. As a result we will have a better understand people and have them understand us.


Be a professional communicator and we will positively affect the lives of other people.


©2010, Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

The Most Successful Negotiators I’ve Known

Motivational Power Quote


The Most Successful Negotiators I’ve Known


“Most of the successful negotiators
I’ve known have
one common trait
they do more listening than taking.”
Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author


As I see it. . . . . . . .
The most successful negotiators I’ve known.

A key trait of successful negotiators is their ability to listen and decipher information effectively through-out the negotiating process.

The sales professional that excels as a communicator and hones their proactive listening skills creates a cutting edge negotiating and business advantage.

Research shows that the most effective negotiators process excellent listening skills. In addition to their listening skills; successful negotiators understand both verbal and nonverbal communications and their roles in the negotiation process.

The person with the most information has the power position in the negotiating process.

Listen for information, listen to understand and listen to successfully negotiator.

®201o, Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

Let Your Advice Be Soft

Motivational Power Quote


Let Your Advice Be Soft


“Advice is like snow;
the softer it falls,
the longer it dwells upon,
and the deeper it
sinks into, the mind.”
Samuel Taylor Coleridge


As I see it. . . . . . . .
Let your advice be soft.

Let your advice fall gently for the highest and lasting impact.

Hard advice can be perceived as demanding and can fall on deaf ears. Hard advice will be seen as confrontational and can cause a breakdown in a relationship and in your communication.

Soft advice is seen as conversation and is open for discussion.

Both parties can see the advantage of the soft advice. The longer the person considers the advice, the more the advice will be considered. At that point the advice becomes far more likely to be followed freely.

The person receiving soft advice is likely to accept the advice and the person giving the advice will be seen as an advocate.

®2009, Lou Ludwig, Sales and Management Consultant, Executive Coach, Trainer, Coach and Author