The Greatest Challenge in Communications

Motivational Power Quote

The Greatest Challenge in Communications

“The problem with communication is the illusion that

it has occurred.”

George Bernard Shaw 1856 - 1950, Irish Playwright  

 

As I see it. . . . . . . .

The greatest challenge in communications . . . .

Are you communicating . . . . or talking?

Are you talking . . . . and not listening?

Good communication is an interactive skill where information is exchanged between the parties to create a mutual understanding among the parties.

The best communicators  . . . . are the best listener because they are listening to understand and they focus on the other person and what they are saying and their needs. An effective listener will listen 80% of the time and speak with a purpose to gather information 20% of the time.

A good listener creates rapport and will build a strong bond in their business relationships.

It’s important to understand the other person, and their expectations are in the communications. Your role is to meet or to exceed their expectations and to communicate at a level they can understand and accept.

The greatest challenge in communication . . . . is to be a great listener.

©2012 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

Listening is the Art Communication

Motivational Power Quotes

Listening is the Art Communication

“To listen closely and reply well is the highest perfection,

We are able to attain in the art of conversation.”

Francois de La Rochefoucauld, French author

As I see it . . . . . . .


Listening is the art of communication


To listen is to learn, to listen is to communicate, to communicate is to exchange information, ideas and concepts, to listen is to understand, to listen is to inspire and to listen shows respect.


Hearing is a passive activity . . . . listening is a proactive art. Active listening creates trust and confidence and will build rapport.


Listening is the bedrock of the Art of Persuasion.


Studies show that empathic listening is one on the best ways to communicate and to establish and maintain rapport with their audience.


          ▪Listen to learn


         ▪Listen to understand


        ▪Listen to succeed


The person that can master the art of proactive listening will master the art of rapport and success.


©2011 Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

Speaking With a Purpose

Motivational Power Quote

Speaking With a Purpose

“The wise speak only

of what the know.”

Gandalf, Lord of the Rings

As I see it. . . . . . . .


Speaking with a purpose


Speak when there is something constructive to say, if it’s not constructive remain silent, listen and.


Practice active listening to better understand the person that you’re speaking with to become more effective communicator.


In effective communications we should know the subject that we are speaking about and speak with a purpose. Speaking without knowledge of the subject is a pathway to a disaster and will make the person look unprofessional.


A wise person will not speak about a subject without the knowledge of the topic. Where they lack information on the topic they will do the research of the subject to gain the knowledge before they speak.


A wise person will speak with purpose on what they know, and to be seen as an expert on the topic.


Speaking with a purpose is speaking from your strengths.


©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Listening is an Art

Motivational Power Quote

Listening is an Art

“I remind myself every morning.

Nothing, I say this day will teach me anything.

So if I’m going to learn, I must

do it by listening.”

Larry King, TV talk show host

As I see it. . . . . . . .


Listening is an art


A proactive listener is a professional communicator and controls the conversation through active listening.


A professional communicator practice the 80 - 20 rule of communications, speaking and asking questions about twenty percent of the time to accumulate information.


They will encourage the other person speak eighty percent of the time. The listener accumulates valuable information by encouraging the other person to speak.


The person with the most information is in a powers position in the relationship.


The professional communicator accumulates invaluable information to assist customers in the buying, selling and negotiating process.


Listening is and art and listening is the pathway to your success and achieving your goals.


©2010 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

The Most Successful Negotiators I’ve Known

Motivational Power Quote


The Most Successful Negotiators I’ve Known


“Most of the successful negotiators
I’ve known have
one common trait
they do more listening than taking.”
Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author


As I see it. . . . . . . .
The most successful negotiators I’ve known.

A key trait of successful negotiators is their ability to listen and decipher information effectively through-out the negotiating process.

The sales professional that excels as a communicator and hones their proactive listening skills creates a cutting edge negotiating and business advantage.

Research shows that the most effective negotiators process excellent listening skills. In addition to their listening skills; successful negotiators understand both verbal and nonverbal communications and their roles in the negotiation process.

The person with the most information has the power position in the negotiating process.

Listen for information, listen to understand and listen to successfully negotiator.

®201o, Lou Ludwig, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

The Golden Rule of Friendship

Motivational Power Quote


The Golden Rule of Friendship

“The golden rule of friendship
is to listen to others
as you would have
them listen to you.”
David Augsburger


As I see it. . . . . . . .
The golden rule of friendship applies to every aspect of our life.

When you meet someone give them your undivided attention for the first thirty seconds. During your conversation listen to them, give them your full attention, acknowledge what they’re saying and show genuine interest in them.

When you’re listening, make them feel that they are the most important person in the world.

The person that’s a proactive listener earns the reputation of being a brilliant conversationalist who others will seek out for advice and counsel.

Listen to others as we would like them to listen to us.

Actively listening to others is a sign of respect. As we listen to others we build rapport and that rapport builds trust and confidence.

As we listen to others, others will listen to us.

®2009, Lou Ludwig, Sales and Management Consultant, Executive Coach, Trainer, Speaker and Author