Fact . . . . People Want to Feel Important

Fact . . . . People Want to Feel Important 

“Everyone has an invisible hanging from their neck

saying ‘make me feel important.’”

Never forget this message when working with people.”

Mary Kay Ash, Founder of Mary Kay Cosmetics

As I see it . . . . . . .

Fact . . . . People want to feel important

Life is about making the other person feel important . . . . and bringing value into their lives.

When you’re with someone, make them feel like the most important person in the world. Give them your full . . . . and undivided attention. Show them yours respect . . . . and make them feel like the most important person in the world.

Successes in life and in business come through making people feel important . . . . and helping them to get what they want. As you help others attract more of what they want . . . . you attract more of what you want.

Making people feel important, makes them feel good about themselves and in turn they will feel comfortable in your presents. As to the extent that you make people feel important they will bond with you. Which will becomes foundation to form a strong lasting business relationship based on rapport . . . . trust . . . .and confidence.

The people that you meet have an invisible sign around their neck that saying make me feel important. When you do . . . . you positively move their world. Also by making people feel important new doors will open that where not there for you in the past.

Fact . . . . People want to feel important.  Do your best to help them to feel that way . . . . and you will nurture . . . . and develop your business relationships to a higher and more productive level.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Trainer, Speaker and Author

Are You Making Your Customers Feel Important?

Are You Making Your Customers Feel Important?

“The customers is a rear-view mirror,

not a guide to the future.”

George Rembach, Consultant

As I see it . . . . . . .

Are You making your customers feel important?

Your customers are the life line for your business . . . . and your future success. Make them feel important.

Your customers have been a critical element in your past successes . . . and they are the foundation for your future success.

In a shifting business environment your existent customer base becomes one of the most cost effective . . . . and productive ways to create our businesses future success.

Each of your customers becomes a valuable business resource . . . . and has the potential to have a positive influence on your business success.

Satisfied customers when nurtured are more likely to do business with you in the future when the need arises. Based on your relationship with the customers they are very likely to refer business to you in the future.

Make your customers feel important . . . . and you will enjoy the benefits of a productive and stronger business relationship.

Set the expectations for that business relationship and then over deliver on those expectations create a wow experience for your customers. The business relationship that you establish with the customers during a transaction is a reflection of what they will expect from you in the future. It will also lay the ground work for future business and referrals.

Your customers will judge you . . . . your service . . . . and your product during the transaction. They will make a determination if they count on you in the future . . . .  and if they will consider doing business with you in the future. They will also make a decision if they would will to refer you to   others.

Are you making your customers feel important? When you do you give your customers a reason to continue to do business with your and to refer others to you.

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

You Will Be Measured By Your Honesty

You Will Be Measured By Your Honesty

“Honesty is the first chapter in the book of wisdom.”

Thomas Jefferson 1743 - 1826, Third U. S. President,

A Founding Father  and Principal Author of the

Declaration of Independence     

As I see it. . . . . . . .

You will be measured by your honesty

People will gravitate to an honest person . . . . and disassociate from those that they don’t trust.

In the business world the customer has many choices.  They have a large selection of people and companies to choose from and to do business with. Customers want to work with someone that their comfortable with.  And honesty is high on their list of the qualities that customers are look for in a business relationship.

Customers today want low risk providers.

They also want someone that they can trust . . . . and someone they see as being honest. They also want a person to deliver on their promises and make the business relationship as smooth as possible. Customers also want a successful outcome to their business relationships.

Customers do business by the process of elimination; they will elimination the companies and people that do not fulfill their expectations. They also will not do business with people or companies that they consider dishonest . . . . or unethical . . . . or will not fill full their needs.

The customer wants to do business with a person that honest and with a solid reputation.

In reality the customer is looking out for their own best interest . . . . and will select a professional that they feel has their best interest at heart. They want a professional to work with them that they have confidence in and one that they see as being honest and with integrity.

A professional has to differentiate themselves from the competition and one of the differentiators is in how people see you.  Be seen as a person that’s sincere . . . . honest . . . . with integrity . . . . and you will differentiate yourself in a competitive business environment.

You will be measured by your honesty . . . . and that measurement will separate you in your professional.  And you will be seen as someone that can be counted on and to do business with.

©2014 Lou Ludwig Motivational Power Quotes, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

Being Of Service and Helping Others

Being Of Service and Helping Others

“Successful people are always looking for opportunities

to help others. Unsuccessful people are always

asking, what’s in it for me?”

 Brian Tracy, Motivational Author and Speaker

As I see it. . . . . . . .

Being of service and helping others

You form the building blocks for your success by seeking out the opportunities to be of service and helping others.

Successful people continually seek out the opportunities to help others achieve what they want. By helping others achieve more of what they want you will eventually achieve more of what you want.

Your success will be in direct proportion of your being of service and helping others.

People want to be treated with respect and to be heard as a person. By treating people with respect and having their best interest in your heart. You will create successful business relationships and build a bond of rapport and trust. With that bond you increase the probability of successfully doing business with them and earning the right to referrals.

The business relationship becomes a win – win situation for everyone involved.

Unsuccessful people have a tendency to become self-absorbed with their personal needs . . . . and will put their needs above the needs of their customers. This relationship will become a, lose – lose situation with no long term potential.

Successful people understand that lasting success comes through being of service and helping others.

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Six Key Qualities of Successful People

Motivational Power Quote 

Six Key Qualities of Successful People

“Six essential qualities that are the key to success; sincerity,

personal integrity, humility, courtesy, wisdom, charity.”

William C. Menninger 1899 -1966, the Menninger Foundation   

 

 

As I see it. . . . . . . .

Six key qualities of successful people

1. One must be honest with themselves . . . . to others . . . . and in their     

    efforts.

2. To be a person of . . . . honor . . . .  truthfulness . . . . and reliability.

3. To be humble in their success . . . . and compassionate to others in

    their times of need.

4. To be considerate of a persons needs . . . . polite . . . . and have good   

    manners.

5. To be a person of . . . . good judgment. To have knowledge and . . . .

    the understanding on how to use it in an intelligence and effective

    manor.

6. To be charitable with our resources . . . . and to use our mind to aid  

    and contribute to others.

Success is a process and not an event . . . . it takes commitment . . . . an consistent effort . . . . and determination.

Six essential qualities of success people . . . . will make all the difference to the people you meet and in the business relationship.

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

Put Yourself Into the Position of Your Customers

Motivational Power Quote

Put Yourself Into Your Customers Place

“The golden rule for every business man is this:

Put yourself in your customers place.”

Orison Swett Marden 1850 - 1924, American Spiritual Writer

   

As I see it. . . . . . . .

Put yourself into your customers place

Put yourself in the your customer place . . . . and you will see the world though the eyes of your customers.  

By seeing the world through your customer’s eyes . . . . you gain insight to the way your customers think . . . . their true motivation . . . . and their needs. As a result you gather invaluable information about your customers . . . . and you are better able to service their needs.

When you see the world through the eyes of your customers you create a strong business relationship with the customer one where you create the bond of rapport. That rapport grows to where the customers have confidence in you . . . . and they trust as a person.

Your rapport with becomes the foundation your relationship with the customer.

What starts out as building a relationship with your customers. Is in the philosophy to put yourself into your customer place . . . . and you will see the world though the eyes of your customers . . . . will grow into a strong, successful and lasting business relationship. 

©20103 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

 

As You Treat Others They Will Treat You

Motivational Power Quote

As You Treat Others They Will Treat You

“The people who are lifting the world onward

are those who encourage more than they criticize.”

Elizabeth Harrison 1849 – 1927, American Educator

As I see it. . . . . . . .

As you treat others they will treat you

The people that make the most of their lives have a simple . . . . and yet very effective psychology . . . . never criticize, condemn or complain.  The people who practice this psychology live their life . . . . in a positive world of self-expectation for themselves. They will make it a practice to treat the people that they meet with a sense of encouragement.

As you think you become, as you treat others they will treat you.

When you live in a world of positive self-expectations . . . .

You’re find yourself living a positive and productive life. How you live your life will influence . . . . your relationships and the people that you interact with. You also will find that the overwhelming majority of the people will reciprocate and treat you in the same manner . . . . as they are being treated.

Words to live your life by are . . . . to never criticize . . . . condemn . . . . or complain. With that psychology you will find that you will become a person of influence . . . . and you will stand out in your life and profession.

As you treat others they will treat you . . . .  as your treat others will determine if you establish a business relationship with them . . . . and if they will do business with you.

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

One Chance to Make a Lasting First Impression

Motivational Power Quote

One Chance to Make a Lasting First Impression 

“Never forget with every new customer, you have only

one chance . . . just one, to make a first impression.

Plan it, make it all it can be; create a wonderful memory

and you’ll create a customer for life.”

Mac Anderson, founder of Simple Truth & Successories

As I see it. . . . . . . .

One chance to make a lasting first impression

The first several seconds of meeting a person for the first time becomes critical. Within those several seconds the person will make a decision that will either make or break the relationship.

In meeting a customer for the first time they will make a subconscious decision within the few several seconds if the like you or will consider doing business with you. If the answer to either one of the questions is no, there will be no business relationship.

Your first impression is a lasting impression with the customers you meet. Within several seconds they will determine if there will be a business relationship or just a short conversation.

A first impression will either open a door of opportunity for you or that door will remain closed to you.

Be prepared to make a great first impression and wow the customer with the goal of establishing a successful business relationship.

You have one only opportunity to make a lasting first impression.  You will either make it or lose it within several seconds of meeting a customer for the first time.

You have one chance to make a lasting first impression . . . . Make it a positive experience.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

Motivational Power Quote

Be Known as a Person of Character

“Success is always temporary.

When all is said and done,

the only thing you’ll

have left is your character.”

Vince Gill, country and western music star   

As I see it. . . . . . . .

Be known as a person of character

When we are judged by others let them judge us by our character. The conditions in our life will change, but the one constant that we can be judged by under any condition should be our character. 

A person with character stands out in any profession and becomes a success magnet.

People will be attracted to us by the quality of character and as a result we will be able to build strong business relationships.

Character is an essential element of success and foundation of creating mutual trust and confidence.

Be known as a person of character an let your character be your calling card.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

The Customer is Right

Motivational Power Quote

The Customer is Right

“Right or wrong the customer is

always right.”

Marshall Field, American entrepreneur    

As I see it. . . . . . . .

The customer is right

The golden rule of customer service . . . .  the customer is always right

Rule numbers two if the customer is wrong refer back to rule number one.

The first rule of success is to create a customer citric business where the customer’s needs are the number one priority of the business relationship.

A customer business citric creates a win –win business environment and satisfied customers.    

When the customer needs is the number priority of the business referrals and sales will follow.

The golden rule of customer service . . . . the customer is right.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Your Customers Will Love You

Motivational Power Quote

Your Customers Will Love You

“Although you customers won’t love you

if you give bad service,

your competitors will.”

Kate Zabriskie, corporate trainer  

As I see it. . . . . . . .

Your customers will love you

Customer’s love us when we deliver on our promises and provide exceptional customer service.

Work with your customers to establish mutually agreed expectations for your services; then do everything within your power to exceed those expectations.  

Falling short on our expectations will create a strain in the business relationship with the customer and in all likelihood will result in no repeat business and no referrals.   

Give your customers what they really want and that’s making them feel important. Provide them with exceptional customer service and when we do they will love us.

Your customer’s will love you when you exceed their expectations.

©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author