Are You Making Your Customers Feel
Important?
“The customers is a rear-view mirror,
not a guide to the future.”
George Rembach, Consultant
As I see it . . . . . . .
Are You making your customers feel
important?
Your customers are the life line for
your business . . . . and your future success. Make them feel important.
Your customers have been a critical
element in your past successes . . . and they are the foundation for your
future success.
In a shifting business environment your existent
customer base becomes one of the most cost effective . . . . and productive ways
to create our businesses future success.
Each of your customers becomes a
valuable business resource . . . . and has the potential to have a positive
influence on your business success.
Satisfied customers when nurtured are
more likely to do business with you in the future when the need arises. Based
on your relationship with the customers they are very likely to refer business
to you in the future.
Make your customers feel important . . .
. and you will enjoy the benefits of a productive and stronger business
relationship.
Set the expectations for that business
relationship and then over deliver on those expectations create a wow
experience for your customers. The business relationship that you establish with
the customers during a transaction is a reflection of what they will expect
from you in the future. It will also lay the ground work for future business
and referrals.
Your customers will judge you . . . .
your service . . . . and your product during the transaction. They will make a
determination if they count on you in the future . . . . and if they will consider doing business with
you in the future. They will also make a decision if they would will to refer
you to others.
Are you making your customers feel
important? When you do you give your customers a reason to continue to do
business with your and to refer others to you.
©2014 Lou Ludwig Motivational Power
Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
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