The Florida Keys Board of Realtors in conjunction withDistrict Four, Inc. presents:
CRS 210: Building An Exceptional Customer Service Referral Business
Instructor
Gee Dunsten has been in the real estate business for three decades, selling over $200 million during his career. Gee is nationally recognized as a residential sales and marketing specialist, his practice is still located on the Eastern Shore of Maryland.Gee has been a Senior Instructor for more than 10 years with the Council of Residential Specialists and in 2001 served as National President. *CRS Instructors are subject to change due to unforeseen circumstances.
For Information and RSVP for CRS ClassClick here or Call Israel 954-885-4990For Hotel Reservationsat Key Largo Hilton HotelCall 1(800) KEY LARGO(539-5274) and identify yourself as a FAR, District 4Conference participant.
Course Description
Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student's business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the "new consumer", the "new behaviors" necessary to meet those expectations and specific systems to make the agent's business more productive, more profitable and more enjoyable.
Course Content:
Attracting a higher caliber client Meeting the expectations of the "new consumer"
Dialogues and strategies for building a referral database
Delivery systems to generate a successful referral business
Thur., July 10 & Fri., July 11
7:45am Registration s 8am - 5pm Seminar
Key Largo Hilton Hotel97000 Overseas Highway(MM 97 Bayside)Key Largo, FL 33037
Only $375(Includes Continental Breakfast & District Conference Registration)
Attend the CRS Class on Thursday and Friday, July 10 and 11 AND at no additional charge, you may attend the Professionals in Paradise Education Conference on Saturday, July 12. See schedule below:Saturday, July 12, 20088:15 - 12:00 Registration for Conference 9:00 - 12:30 Exhibits will be Open8:45 - 9:45 Breakfast with FAR Leadership10:00 - 1:00 Cruising with Diversity By: Chuck Bonamer, CRB (3hrs CE)10;00 - 11:00 Blogs, Hogs & Lattes - Building your Brand and Creating the Experience By: Deborah Boza-Valledor CRB, CRS, GRI11;00 - 12:00 Coaching Yourself to Success - By: Renate Smith MBA, CRB12:00 - 12:30 Reception in the Exhibit Hall12:30 - 2:00 Lunch on your own2:00 - 3:00 Effective Pricing Techniques for a Down Market - By: Marc Blackburn3:00 - 4:30 Exhibits, Grand Finale, Door Prizes and Cocktail Party
Registration Form
Please complete and fax to
954-885-4986
___ Yes, I want to attend the District Conference at no extra charge.Name: ______________________________________________
Tel: ________________________ Fax: ___________________
Address: ____________________________________________
Firm: _______________________________________________
Email: ______________________________________________
Amount: $ ____ Exp.Date: _____ /_____
Credit Card No.: _____________________________________
Sign: _______________________________________________Cancellation for refund must be received in writing 72 hours prior and incurs a $100.00 processing fee.
Offer Code: CRS210
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